Make contact with 360 Business Energy.
If you have a general question, please email us at [email protected]k. One of our team members will contact you shortly.
Our complaints process
If you are dissatisfied with the service provided by 360 Business Energy, we would appreciate the opportunity to make things right. Please contact me at:
- On the phone:
0330 043 0091
- By post: 360 Energy Services Broughton House , 23 Stanley Street , Manchester M8 8SH
- By email: [email protected]
If you contact us by mail or email, please include your company name, a contact name and phone number, and your company address so that we can resolve your issue as soon as possible. All customer complaints will be addressed within five working days.
Depending on the nature of the problem, it may take longer to determine what happened and why (for example, if we need to communicate with multiple suppliers). However, if you need to speak with a manager at any time, simply ask.
If you do not feel that your problem has been resolved to your satisfaction at the end of our process, please write to us (letter or email) and the matter will be reviewed by a member of our senior management team.